hi zynga, im Nadine Safi and i need help.*I don...
A Zynga customer review by GetHuman user ~nadine safi from November 19th, 2017
Background on ~nadine safi's case
GetHuman: ~nadine safi - can you tell our other Zynga customers when your case took place?
~nadine safi: Yup. It was late at night, on November 15th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~nadine safi a list of common Zynga problems)
~nadine safi: "Complaint" was why I was trying to call.
~nadine safi's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nadine safi: hi zynga, im Nadine Safi and i need help.*I dont have the mystical groves farm and i want to be able to play it thank you.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~nadine safi: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nadine safi: I'd give them a five out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~nadine safi: For that I would say four out of five.
GetHuman: And finally- any advice for other Zynga customers?
~nadine safi: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nadine safi taken from his Zynga customer service problem that occurred on November 15th, 2017.