Zynga: tells u to contact thru web and i cannot do tha...
A Zynga customer review by GetHuman user ~darlene ellerbrock armstrong from November 14th, 2017
Background on ~darlene ellerbrock armstrong 's case
GetHuman: ~darlene ellerbrock armstrong - can you tell our other Zynga customers when your case took place?
~darlene ellerbrock armstrong : Yup. It was afternoon, on November 4th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~darlene ellerbrock armstrong a list of common Zynga problems)
~darlene ellerbrock armstrong : "In-App Purchases" was why I was trying to call.
~darlene ellerbrock armstrong 's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~darlene ellerbrock armstrong : tells u to contact thru web and i cannot do that....this is horrible ...zynga you have outgrown ur big girl panties...i have followed u for so long and now u do not need me....a lot of people are getting sick of no customer service...wish there were an alternative
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~darlene ellerbrock armstrong : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~darlene ellerbrock armstrong : I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~darlene ellerbrock armstrong : For that I would say two out of five.
GetHuman: And finally- any advice for other Zynga customers?
~darlene ellerbrock armstrong : Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~darlene ellerbrock armstrong taken from his Zynga customer service problem that occurred on November 4th, 2017.