Zynga: this really *****. if you cant call and have so...
A Zynga customer review by GetHuman user ~debbie williamson from November 5th, 2017
Background on ~debbie williamson's case
GetHuman: ~debbie williamson - can you tell our other Zynga customers when your case took place?
~debbie williamson: Sure. It was morning, on October 29th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~debbie williamson a list of common Zynga problems)
~debbie williamson: "Overcharge/Strange charge" was why I was trying to call.
~debbie williamson's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~debbie williamson: this really *****. if you cant call and have someone help you by walking through the problem why and any help at all.. it *****.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~debbie williamson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~debbie williamson: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~debbie williamson: For that I would say five out of five.
GetHuman: And finally- any advice for other Zynga customers?
~debbie williamson: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~debbie williamson taken from his Zynga customer service problem that occurred on October 29th, 2017.