wanted to ask zynga customer service to reactiv...
A Zynga customer review by GetHuman user ~Frances Ellen Louise Ketchell from November 27th, 2017
Background on ~Frances Ellen Louise Ketchell's case
GetHuman: ~Frances Ellen Louise Ketchell - can you tell our other Zynga customers when your case took place?
~Frances Ellen Louise Ketchell: Sure. It was evening, on November 25th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Frances Ellen Louise Ketchell a list of common Zynga problems)
~Frances Ellen Louise Ketchell: "Setup service" was why I was trying to call.
~Frances Ellen Louise Ketchell's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frances Ellen Louise Ketchell: wanted to ask zynga customer service to reactivate my account and it's that bad they won't let me update a ticket to inform them.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Frances Ellen Louise Ketchell: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frances Ellen Louise Ketchell: I'd give them a five out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Frances Ellen Louise Ketchell: For that I would say two out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Frances Ellen Louise Ketchell: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frances Ellen Louise Ketchell taken from his Zynga customer service problem that occurred on November 25th, 2017.