Ebay "customer service" is a joke!! Offshore A...
A eBay customer review by GetHuman user ~Want US Support from November 18th, 2017
Background on ~Want US Support's case
GetHuman: ~Want US Support - can you tell our other eBay customers when your case took place?
~Want US Support: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~Want US Support a list of common eBay problems)
~Want US Support: "Returns" was why I was trying to contact.
~Want US Support's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Want US Support: Ebay "customer service" is a joke!! Offshore Asian representative didn't have a clue and kept going down the wrong track. AMAZON is much better plus they have US people that actually help!
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Want US Support: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Want US Support: I'd give them a three out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Want US Support: For that I would say two out of five.
GetHuman: And finally- any advice for other eBay customers?
~Want US Support: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Want US Support taken from his eBay customer service problem that occurred on November 15th, 2017.