eBay: They are the worst of the worst . Went through...
A eBay customer review by GetHuman user ~steam roller from November 24th, 2017
Background on ~steam roller's case
GetHuman: ~steam roller - can you tell our other eBay customers when your case took place?
~steam roller: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~steam roller a list of common eBay problems)
~steam roller: "Problem With an Order" was why I was trying to contact.
~steam roller's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~steam roller: They are the worst of the worst . Went through all the promos. Only to find out that there phone system is down for maintenance.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~steam roller: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~steam roller: I'd give them a two out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~steam roller: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~steam roller: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~steam roller taken from his eBay customer service problem that occurred on November 20th, 2017.