eBay: They put me on hold for more than ** minutes. I...
A eBay customer review by GetHuman user ~jack daniel from November 22nd, 2017
Background on ~jack daniel's case
GetHuman: ~jack daniel - can you tell our other eBay customers when your case took place?
~jack daniel: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~jack daniel a list of common eBay problems)
~jack daniel: "Complaint" was why I was trying to contact.
~jack daniel's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jack daniel: They put me on hold for more than ** minutes. I wasted my time & money calling them from outside USA.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~jack daniel: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jack daniel: I'd give them a three out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~jack daniel: For that I would say two out of five.
GetHuman: And finally- any advice for other eBay customers?
~jack daniel: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jack daniel taken from his eBay customer service problem that occurred on November 18th, 2017.