eDiets.com: I've been trying to call and the line has a fas...
A eDiets.com customer review by GetHuman user GetHuman-79425 from November 18th, 2017
Background on GetHuman-79425's case
GetHuman: GetHuman-79425 - can you tell our other eDiets.com customers when your case took place?
GetHuman-79425: Yes I can. It was evening, on November 10th.
GetHuman: Did you reach out to eDiets.com, and if so, how?
GetHuman: And which of these common eDiets.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-79425 a list of common eDiets.com problems)
GetHuman-79425: "Change order" was why I was trying to contact.
GetHuman-79425's review of eDiets.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eDiets.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-79425: I've been trying to call and the line has a fast busy over and over. What is wrong with their lines? So frustrating not getting response via email or online either.
GetHuman: Let's quantify your experience contacting eDiets.com. On a scale of 1 to 5, how easy is it go get help on a eDiets.com problem?
GetHuman-79425: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-79425: I'd give them a four out of five on communication.
GetHuman: And what about eDiets.com's ability to quickly and effectively address your problem?
GetHuman-79425: For that I would say three out of five.
GetHuman: And finally- any advice for other eDiets.com customers?
GetHuman-79425: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eDiets.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-79425 taken from his eDiets.com customer service problem that occurred on November 10th, 2017.
eDiets.com
1.00 of 5 stars | 1 reviews
GetHuman-79425's eDiets.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like eDiets.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with eDiets.com in any way.