eSaleRugs.com: I qualified for a $** amazon.com gift card on A...
A eSaleRugs.com customer review by GetHuman user ~eSaleRugsknowsknowswhoIam from November 10th, 2017
Background on ~eSaleRugsknowsknowswhoIam's case
GetHuman: ~eSaleRugsknowsknowswhoIam - can you tell our other eSaleRugs.com customers when your case took place?
~eSaleRugsknowsknowswhoIam: Yup. It was middle of the night, on November 8th.
GetHuman: Did you reach out to eSaleRugs.com, and if so, how?
GetHuman: And which of these common eSaleRugs.com customer issues best describes the reason you wanted to talk to them?
(Shows ~eSaleRugsknowsknowswhoIam a list of common eSaleRugs.com problems)
~eSaleRugsknowsknowswhoIam: "Warranty claim" was why I was trying to call.
~eSaleRugsknowsknowswhoIam's review of eSaleRugs.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eSaleRugs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~eSaleRugsknowsknowswhoIam: I qualified for a $** amazon.com gift card on April *, **** when I made a purchase of * rugs - over the minimum required purchase of $*** for this promotion. I was never given the gift card - wrote * emails asking for the gift card - I called and they told me no such promotion existed during the date of my purchase. I emailed them * different coupon websites confirming that this promotion was available on the day of my purchase. I called * times and they acted like I was crazy and when I told them about the * websites I emailed to them to prove this promotion existed he sarcastically told me that their website is actually called eSaleRugs.com and told me accounting would review if I would get the gift card. SCAM. They should be ashamed of themselves.
GetHuman: Let's quantify your experience contacting eSaleRugs.com. On a scale of 1 to 5, how easy is it go get help on a eSaleRugs.com problem?
~eSaleRugsknowsknowswhoIam: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~eSaleRugsknowsknowswhoIam: I'd give them a one out of five on communication.
GetHuman: And what about eSaleRugs.com's ability to quickly and effectively address your problem?
~eSaleRugsknowsknowswhoIam: For that I would say two out of five.
GetHuman: And finally- any advice for other eSaleRugs.com customers?
~eSaleRugsknowsknowswhoIam: Call them early in the day or late. Don't forget any personal or account information you might need for eSaleRugs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~eSaleRugsknowsknowswhoIam taken from his eSaleRugs.com customer service problem that occurred on November 8th, 2017.
eSaleRugs.com
3.00 of 5 stars | 1 reviews
~eSaleRugsknowsknowswhoIam's eSaleRugs.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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