Thanks iYogi, for repairing my laptop screen la...
A iYogi customer review by GetHuman user ~Shirley Cobb from November 16th, 2017
Background on ~Shirley Cobb's case
GetHuman: ~Shirley Cobb - can you tell our other iYogi customers when your case took place?
~Shirley Cobb: Yes. It was middle of the night, on November 9th.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~Shirley Cobb a list of common iYogi problems)
~Shirley Cobb: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~Shirley Cobb's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shirley Cobb: Thanks iYogi, for repairing my laptop screen last week. I was so worried when my laptop screen went black but thanks to your tech expert that I got the problem resolved within ** minutes. It's because of you that I could submit my college project on time. I also want to share that your tech expert was a really nice guy, he was very polite and patient and he treated my laptop as if it's his own. I am completely satisfied with your service and going ahead, I will always take iYogi's help to fix any kind of technical issue. Thanks!
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~Shirley Cobb: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shirley Cobb: I'd give them a five out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~Shirley Cobb: For that I would say five out of five.
GetHuman: And finally- any advice for other iYogi customers?
~Shirley Cobb: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shirley Cobb taken from his iYogi customer service problem that occurred on November 9th, 2017.