iYogi: did not repair my problems just caused * more*a...

A iYogi customer review by GetHuman user ~Les glanville from November 10th, 2017

Background on ~Les glanville's case

GetHuman: ~Les glanville - can you tell our other iYogi customers when your case took place?
~Les glanville: Yup. It was afternoon, on November 5th.
GetHuman: Did you reach out to iYogi, and if so, how?
~Les glanville: I used the 800-237-3901 number I found for on the GetHuman iYogi customer phone number page I was on: iYogi Customer Service Phone Number
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~Les glanville a list of common iYogi problems)
~Les glanville: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.

~Les glanville's review of iYogi customer service

GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Les glanville: did not repair my problems just caused * more*after * trys with * different people*i want a refund will have to take comp to shop*and get it fixed as yous canot fix it
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~Les glanville: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Les glanville: I'd give them a five out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~Les glanville: For that I would say five out of five.
GetHuman: And finally- any advice for other iYogi customers?
~Les glanville: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Les glanville taken from his iYogi customer service problem that occurred on November 5th, 2017.

iYogi

4.13 of 5 stars | 76 reviews

~Les glanville's iYogi Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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