uShip: Payment not on card
A uShip customer review by GetHuman user GetHuman63926 from December 8th, 2017
Background on GetHuman63926's case
GetHuman: GetHuman63926 - can you tell our other uShip customers when your case took place?
GetHuman63926: Yup. It was morning, on December 5th.
GetHuman: Did you reach out to uShip, and if so, how?
GetHuman: And which of these common uShip customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman63926 a list of common uShip problems)
GetHuman63926: "Overcharge/Strange charge" was why I was trying to call.
GetHuman63926's review of uShip customer service
GetHuman: So how would you sum up your experience for GetHuman's uShip customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman63926: Payment not on card
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman63926: Delivered my shipment * hours ago and payment still not on prepaid card
GetHuman: Let's quantify your experience contacting uShip. On a scale of 1 to 5, how easy is it go get help on a uShip problem?
GetHuman63926: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman63926: I'd give them a three out of five on communication.
GetHuman: And what about uShip's ability to quickly and effectively address your problem?
GetHuman63926: For that I would say two out of five.
GetHuman: And finally- any advice for other uShip customers?
GetHuman63926: Call them early in the day or late. Don't forget any personal or account information you might need for uShip to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman63926 taken from his uShip customer service problem that occurred on December 5th, 2017.