eBay: Bullsh*t service, period! I talked to some Indi...
A eBay customer review by GetHuman user ~Mike Jordan from November 18th, 2017
Background on ~Mike Jordan's case
GetHuman: ~Mike Jordan - can you tell our other eBay customers when your case took place?
~Mike Jordan: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~Mike Jordan a list of common eBay problems)
~Mike Jordan: "Technical support" was why I was trying to contact.
~Mike Jordan's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mike Jordan: Bullsh*t service, period! I talked to some Indian guy that sounded like he was reading off of a script. I can't stand eBay or it's "customer service"
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Mike Jordan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mike Jordan: I'd give them a five out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Mike Jordan: For that I would say four out of five.
GetHuman: And finally- any advice for other eBay customers?
~Mike Jordan: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mike Jordan taken from his eBay customer service problem that occurred on November 14th, 2017.