I hate Ebay terrible Customer Service!! They ke...

A eBay customer review by GetHuman user ~Josh hates Ebay now!! from November 19th, 2017

Background on ~Josh hates Ebay now!!'s case

GetHuman: ~Josh hates Ebay now!! - can you tell our other eBay customers when your case took place?
~Josh hates Ebay now!!: Sure. It was morning, on November 11th.
GetHuman: Did you reach out to eBay, and if so, how?
~Josh hates Ebay now!!: I used a help page I found on the GetHuman eBay customer service contact info page: Contact eBay Customer Service
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~Josh hates Ebay now!! a list of common eBay problems)
~Josh hates Ebay now!!: "Make a purchase" was why I was trying to contact.

~Josh hates Ebay now!!'s review of eBay customer service

GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Josh hates Ebay now!!: I hate Ebay terrible Customer Service!! They keep sending me from Paypal to Ebay... Never again will I buy anything!!!!!
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Josh hates Ebay now!!: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Josh hates Ebay now!!: I'd give them a five out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Josh hates Ebay now!!: For that I would say two out of five.
GetHuman: And finally- any advice for other eBay customers?
~Josh hates Ebay now!!: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Josh hates Ebay now!! taken from his eBay customer service problem that occurred on November 11th, 2017.

eBay

3.30 of 5 stars | 877 reviews

~Josh hates Ebay now!!'s eBay Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like eBay, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with eBay in any way.

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