eBay: no E mail for customer service *no phone number...
A eBay customer review by GetHuman user ~ dav1d1a1n from November 23rd, 2017
Background on ~ dav1d1a1n's case
GetHuman: ~ dav1d1a1n - can you tell our other eBay customers when your case took place?
~ dav1d1a1n: Yeah. It was evening, on November 20th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~ dav1d1a1n a list of common eBay problems)
~ dav1d1a1n: "Cancel service" was why I was trying to contact.
~ dav1d1a1n's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ dav1d1a1n: no E mail for customer service *no phone number either*E bay very quick in placing a non payment on your account*bad experience with Americal Seller*could not work out postage or price to pay *so seeler cancelled transaction and E bay placed a non payment on my account*so you cannot get intouch with them to tell them what you think of them*not good customer service
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~ dav1d1a1n: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ dav1d1a1n: I'd give them a three out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~ dav1d1a1n: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~ dav1d1a1n: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ dav1d1a1n taken from his eBay customer service problem that occurred on November 20th, 2017.