nTelos Wireless: Excellent! Fix my problems with my air card qui...

A nTelos Wireless customer review by GetHuman user ~asecret540 from November 15th, 2017

Background on ~asecret540's case

GetHuman: ~asecret540 - can you tell our other nTelos Wireless customers when your case took place?
~asecret540: Yes. It was evening, on November 12th.
GetHuman: Did you reach out to nTelos Wireless, and if so, how?
~asecret540: I used the 877-468-3567 number I found for on the GetHuman nTelos Wireless customer phone number page I was on: nTelos Wireless Customer Service Phone Number
GetHuman: And which of these common nTelos Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~asecret540 a list of common nTelos Wireless problems)
~asecret540: "Complaint" was why I was trying to call.

~asecret540's review of nTelos Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's nTelos Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~asecret540: Excellent! Fix my problems with my air card quickly and efficiently. Very personable staff! GREAT WORK!
GetHuman: Let's quantify your experience contacting nTelos Wireless. On a scale of 1 to 5, how easy is it go get help on a nTelos Wireless problem?
~asecret540: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~asecret540: I'd give them a four out of five on communication.
GetHuman: And what about nTelos Wireless's ability to quickly and effectively address your problem?
~asecret540: For that I would say three out of five.
GetHuman: And finally- any advice for other nTelos Wireless customers?
~asecret540: Call them early in the day or late. Don't forget any personal or account information you might need for nTelos Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~asecret540 taken from his nTelos Wireless customer service problem that occurred on November 12th, 2017.

nTelos Wireless

3.00 of 5 stars | 1 reviews

~asecret540's nTelos Wireless Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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