Bidz.com: phone message simply provides email address for...

A Bidz.com customer review by GetHuman user ~gregmartin123 from November 21st, 2017

Background on ~gregmartin123's case

GetHuman: ~gregmartin123 - can you tell our other Bidz.com customers when your case took place?
~gregmartin123: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Bidz.com, and if so, how?
~gregmartin123: I used the 888-247-2439 number I found for on the GetHuman Bidz.com customer phone number page I was on: Bidz.com Customer Service Phone Number
GetHuman: And which of these common Bidz.com customer issues best describes the reason you wanted to talk to them?
(Shows ~gregmartin123 a list of common Bidz.com problems)
~gregmartin123: "Make a purchase" was why I was trying to call.

~gregmartin123's review of Bidz.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Bidz.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gregmartin123: phone message simply provides email address for support and hangs up! Unfortunately I had sent an email * times got not one helpful response just automated response
GetHuman: Let's quantify your experience contacting Bidz.com. On a scale of 1 to 5, how easy is it go get help on a Bidz.com problem?
~gregmartin123: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gregmartin123: I'd give them a four out of five on communication.
GetHuman: And what about Bidz.com's ability to quickly and effectively address your problem?
~gregmartin123: For that I would say three out of five.
GetHuman: And finally- any advice for other Bidz.com customers?
~gregmartin123: Call them early in the day or late. Don't forget any personal or account information you might need for Bidz.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gregmartin123 taken from his Bidz.com customer service problem that occurred on November 20th, 2017.

Bidz.com

1.00 of 5 stars | 5 reviews

~gregmartin123's Bidz.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bidz.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bidz.com in any way.

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