Infinity Auto Insurance: the WORST auto insurance company I have ever ha...
A Infinity Auto Insurance customer review by GetHuman user GetHuman-crzyg14 from November 29th, 2017
Background on GetHuman-crzyg14's case
GetHuman: GetHuman-crzyg14 - can you tell our other Infinity Auto Insurance customers when your case took place?
GetHuman-crzyg14: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Infinity Auto Insurance, and if so, how?
GetHuman: And which of these common Infinity Auto Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-crzyg14 a list of common Infinity Auto Insurance problems)
GetHuman-crzyg14: "Make/Chase a claim" was why I was trying to call.
GetHuman-crzyg14's review of Infinity Auto Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Infinity Auto Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-crzyg14: the WORST auto insurance company I have ever had in my life! no direct communication, takes longer than two weeks for an adjuster to contact you, estimates are low balled, refuse to help pay for transportation. Save your money and go elsewhere. I give them a -****
GetHuman: Let's quantify your experience contacting Infinity Auto Insurance. On a scale of 1 to 5, how easy is it go get help on a Infinity Auto Insurance problem?
GetHuman-crzyg14: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-crzyg14: I'd give them a two out of five on communication.
GetHuman: And what about Infinity Auto Insurance's ability to quickly and effectively address your problem?
GetHuman-crzyg14: For that I would say five out of five.
GetHuman: And finally- any advice for other Infinity Auto Insurance customers?
GetHuman-crzyg14: Call them early in the day or late. Don't forget any personal or account information you might need for Infinity Auto Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-crzyg14 taken from his Infinity Auto Insurance customer service problem that occurred on November 20th, 2017.