Beneficial Finance: while waiting I got the famous message "All*of...

A Beneficial Finance customer review by GetHuman user ~curtis from November 18th, 2017

Background on ~curtis's case

GetHuman: ~curtis - can you tell our other Beneficial Finance customers when your case took place?
~curtis: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Beneficial Finance, and if so, how?
~curtis: I used the 800-365-0175 number I found for on the GetHuman Beneficial Finance customer phone number page I was on: Beneficial Finance Customer Service Phone Number
GetHuman: And which of these common Beneficial Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~curtis a list of common Beneficial Finance problems)
~curtis: "Extension" was why I was trying to call.

~curtis's review of Beneficial Finance customer service

GetHuman: So how would you sum up your experience for GetHuman's Beneficial Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~curtis: while waiting I got the famous message "All*of our reps are busy please call later" Then*they were gone.********
GetHuman: Let's quantify your experience contacting Beneficial Finance. On a scale of 1 to 5, how easy is it go get help on a Beneficial Finance problem?
~curtis: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~curtis: I'd give them a five out of five on communication.
GetHuman: And what about Beneficial Finance's ability to quickly and effectively address your problem?
~curtis: For that I would say one out of five.
GetHuman: And finally- any advice for other Beneficial Finance customers?
~curtis: Call them early in the day or late. Don't forget any personal or account information you might need for Beneficial Finance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~curtis taken from his Beneficial Finance customer service problem that occurred on November 17th, 2017.

Beneficial Finance

1.72 of 5 stars | 2 reviews

~curtis's Beneficial Finance Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Beneficial Finance, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Beneficial Finance in any way.

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