7-Eleven: store ****** in Las Vegas NV.each time I have g...
A 7-Eleven customer review by GetHuman user ~Peggy from November 16th, 2017
Background on ~Peggy's case
GetHuman: ~Peggy - can you tell our other 7-Eleven customers when your case took place?
~Peggy: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to 7-Eleven, and if so, how?
GetHuman: And which of these common 7-Eleven customer issues best describes the reason you wanted to talk to them?
(Shows ~Peggy a list of common 7-Eleven problems)
~Peggy: "Returns" was why I was trying to call.
~Peggy's review of 7-Eleven customer service
GetHuman: So how would you sum up your experience for GetHuman's 7-Eleven customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peggy: store ****** in Las Vegas NV.each time I have gone to this store, every early in the a.m. either employee Kyle or Kevin have given nothing less than excellent sevice.They both are very plesent and are are always right there when rushing to check out.They both always are smiling each morning and have kept me coming back to this store each day.Even on my days off.*-eleven is every lucky to have these two men in there company.And I hope *-eleven Let's them both know of this comp letter.And tells them good job.
GetHuman: Let's quantify your experience contacting 7-Eleven. On a scale of 1 to 5, how easy is it go get help on a 7-Eleven problem?
~Peggy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peggy: I'd give them a two out of five on communication.
GetHuman: And what about 7-Eleven's ability to quickly and effectively address your problem?
~Peggy: For that I would say one out of five.
GetHuman: And finally- any advice for other 7-Eleven customers?
~Peggy: Call them early in the day or late. Don't forget any personal or account information you might need for 7-Eleven to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peggy taken from his 7-Eleven customer service problem that occurred on November 13th, 2017.