Aaron's: I have a big problem
A Aaron's customer review by GetHuman user ~Lekeivia Anderson from November 26th, 2017
Background on ~Lekeivia Anderson 's case
GetHuman: ~Lekeivia Anderson - can you tell our other Aaron's customers when your case took place?
~Lekeivia Anderson : Yeah. It was late at night, on November 16th.
GetHuman: Did you reach out to Aaron's, and if so, how?
GetHuman: And which of these common Aaron's customer issues best describes the reason you wanted to talk to them?
(Shows ~Lekeivia Anderson a list of common Aaron's problems)
~Lekeivia Anderson : "Returns" was why I was trying to call.
~Lekeivia Anderson 's review of Aaron's customer service
GetHuman: So how would you sum up your experience for GetHuman's Aaron's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lekeivia Anderson : I have a big problem
GetHuman: Let's quantify your experience contacting Aaron's. On a scale of 1 to 5, how easy is it go get help on a Aaron's problem?
~Lekeivia Anderson : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lekeivia Anderson : I'd give them a one out of five on communication.
GetHuman: And what about Aaron's's ability to quickly and effectively address your problem?
~Lekeivia Anderson : For that I would say two out of five.
GetHuman: And finally- any advice for other Aaron's customers?
~Lekeivia Anderson : Call them early in the day or late. Don't forget any personal or account information you might need for Aaron's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lekeivia Anderson taken from his Aaron's customer service problem that occurred on November 16th, 2017.