Am-Autoparts.com: phone didnt even ring it went straight to the a...

A Am-Autoparts.com customer review by GetHuman user GetHuman-171736 from November 12th, 2017

Background on GetHuman-171736's case

GetHuman: GetHuman-171736 - can you tell our other Am-Autoparts.com customers when your case took place?
GetHuman-171736: Sure. It was morning, on November 10th.
GetHuman: Did you reach out to Am-Autoparts.com, and if so, how?
GetHuman-171736: I used a email I found on the GetHuman Am-Autoparts.com customer service contact info page: Contact Am-Autoparts.com Customer Service
GetHuman: And which of these common Am-Autoparts.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-171736 a list of common Am-Autoparts.com problems)
GetHuman-171736: "Refund a Charge" was why I was trying to contact.

GetHuman-171736's review of Am-Autoparts.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Am-Autoparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-171736: phone didnt even ring it went straight to the answer machine but its full and cant even leave a message* what does that tell you??? it tell me run away and dont order from this seller since they dont care to answer their messages and reply to them so others can leave a message.
GetHuman: Let's quantify your experience contacting Am-Autoparts.com. On a scale of 1 to 5, how easy is it go get help on a Am-Autoparts.com problem?
GetHuman-171736: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-171736: I'd give them a four out of five on communication.
GetHuman: And what about Am-Autoparts.com's ability to quickly and effectively address your problem?
GetHuman-171736: For that I would say one out of five.
GetHuman: And finally- any advice for other Am-Autoparts.com customers?
GetHuman-171736: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Am-Autoparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-171736 taken from his Am-Autoparts.com customer service problem that occurred on November 10th, 2017.

Am-Autoparts.com

2.00 of 5 stars | 35 reviews

GetHuman-171736's Am-Autoparts.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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