Anthem Blue Cross CA: poor. I wanted a quote. Could not get squat. As...
A Anthem Blue Cross CA customer review by GetHuman user ~hollywood Joesph from November 20th, 2017
Background on ~hollywood Joesph's case
GetHuman: ~hollywood Joesph - can you tell our other Anthem Blue Cross CA customers when your case took place?
~hollywood Joesph: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Anthem Blue Cross CA, and if so, how?
GetHuman: And which of these common Anthem Blue Cross CA customer issues best describes the reason you wanted to talk to them?
(Shows ~hollywood Joesph a list of common Anthem Blue Cross CA problems)
~hollywood Joesph: "Get insurance" was why I was trying to call.
~hollywood Joesph's review of Anthem Blue Cross CA customer service
GetHuman: So how would you sum up your experience for GetHuman's Anthem Blue Cross CA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hollywood Joesph: poor. I wanted a quote. Could not get squat. Asked if you are member provider. I could not get past this. Useless this number!!
GetHuman: Let's quantify your experience contacting Anthem Blue Cross CA. On a scale of 1 to 5, how easy is it go get help on a Anthem Blue Cross CA problem?
~hollywood Joesph: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hollywood Joesph: I'd give them a three out of five on communication.
GetHuman: And what about Anthem Blue Cross CA's ability to quickly and effectively address your problem?
~hollywood Joesph: For that I would say two out of five.
GetHuman: And finally- any advice for other Anthem Blue Cross CA customers?
~hollywood Joesph: Call them early in the day or late. Don't forget any personal or account information you might need for Anthem Blue Cross CA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hollywood Joesph taken from his Anthem Blue Cross CA customer service problem that occurred on November 15th, 2017.