Applebee's: I went to the Applebees here in Elizabethton an...
A Applebee's customer review by GetHuman user GetHuman-341602 from November 20th, 2017
Background on GetHuman-341602's case
GetHuman: GetHuman-341602 - can you tell our other Applebee's customers when your case took place?
GetHuman-341602: Yeah. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Applebee's, and if so, how?
GetHuman: And which of these common Applebee's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-341602 a list of common Applebee's problems)
GetHuman-341602: "Delivery problem" was why I was trying to call.
GetHuman-341602's review of Applebee's customer service
GetHuman: So how would you sum up your experience for GetHuman's Applebee's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-341602: I went to the Applebees here in Elizabethton and I wasn't impressed. First of all, the waitress could not figuere out what **% sweeet and **% unsweet meant when it came to how to make a tea. when it did show up.. it was ****.. one sip, sweet, another bitter? Never bothered to stir it, argg. * She promised extra chips to my son, they never showed up nor an explanation to what happened to them. She could have came back and said they didn't allow that instead of ignoring it. When the food came, the potato wedges were under cooked. They were hard.. argg. I told her to start cooking the "to go" order when we were half way done eating.. the waitress forgot about it.. argg. Made us wait another ** minutes before we could leave. The plate.. was big, the portions they put on it was small and bland. I wasn't impressed with it, since it had no flavor. * The "to go" order I did get, my dad would not eat it since it was burnt. * It seems the restaurant is more interested in having skinny
GetHuman: Let's quantify your experience contacting Applebee's. On a scale of 1 to 5, how easy is it go get help on a Applebee's problem?
GetHuman-341602: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-341602: I'd give them a two out of five on communication.
GetHuman: And what about Applebee's's ability to quickly and effectively address your problem?
GetHuman-341602: For that I would say three out of five.
GetHuman: And finally- any advice for other Applebee's customers?
GetHuman-341602: Call them early in the day or late. Don't forget any personal or account information you might need for Applebee's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-341602 taken from his Applebee's customer service problem that occurred on November 12th, 2017.