Asus: Apparently they don't stock replacement rubber...
A Asus customer review by GetHuman user ~ROG user from November 18th, 2017
Background on ~ROG user's case
GetHuman: ~ROG user - can you tell our other Asus customers when your case took place?
~ROG user: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Asus, and if so, how?
GetHuman: And which of these common Asus customer issues best describes the reason you wanted to talk to them?
(Shows ~ROG user a list of common Asus problems)
~ROG user: "Repairs" was why I was trying to call.
~ROG user's review of Asus customer service
GetHuman: So how would you sum up your experience for GetHuman's Asus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ROG user: Apparently they don't stock replacement rubber feet for their new computers. Now my $**** computer is cockeyed until I have time to buy some pieces of rubber and super glue them to the bottom.
GetHuman: Let's quantify your experience contacting Asus. On a scale of 1 to 5, how easy is it go get help on a Asus problem?
~ROG user: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ROG user: I'd give them a five out of five on communication.
GetHuman: And what about Asus's ability to quickly and effectively address your problem?
~ROG user: For that I would say two out of five.
GetHuman: And finally- any advice for other Asus customers?
~ROG user: Call them early in the day or late. Don't forget any personal or account information you might need for Asus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ROG user taken from his Asus customer service problem that occurred on November 10th, 2017.