Atlantic City Electric: Unethical! Been loyal and never paid late in...
A Atlantic City Electric customer review by GetHuman user ~appalled by "Atlantic City Une from November 26th, 2017
Background on ~appalled by "Atlantic City Une's case
GetHuman: ~appalled by "Atlantic City Une - can you tell our other Atlantic City Electric customers when your case took place?
~appalled by "Atlantic City Une: Sure. It was late at night, on November 19th.
GetHuman: Did you reach out to Atlantic City Electric, and if so, how?
GetHuman: And which of these common Atlantic City Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~appalled by "Atlantic City Une a list of common Atlantic City Electric problems)
~appalled by "Atlantic City Une: "Meter reading" was why I was trying to call.
~appalled by "Atlantic City Une's review of Atlantic City Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Atlantic City Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~appalled by "Atlantic City Une: Unethical! Been loyal and never paid late in * years. Get my bill and they added $****.** to my usual $** bill. I called expecting this to be a mistake, NOPE. They combined my bill with an ex of mine from over ** years ago!! Haven't been in contact with him since then, and the acct we had back then was paid in full before we sold the house. *How is this legal? I even contacted the ex thru Facebook, and HE called and told them it was his acct. They will not take it off until it's paid in full.*I filed with the Bureau of Investigations & Enforcement. Call them regarding your issues. *I clean houses to make ends meet and am in school full time. This is appalling!
GetHuman: Let's quantify your experience contacting Atlantic City Electric. On a scale of 1 to 5, how easy is it go get help on a Atlantic City Electric problem?
~appalled by "Atlantic City Une: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~appalled by "Atlantic City Une: I'd give them a four out of five on communication.
GetHuman: And what about Atlantic City Electric's ability to quickly and effectively address your problem?
~appalled by "Atlantic City Une: For that I would say one out of five.
GetHuman: And finally- any advice for other Atlantic City Electric customers?
~appalled by "Atlantic City Une: Call them early in the day or late. Don't forget any personal or account information you might need for Atlantic City Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~appalled by "Atlantic City Une taken from his Atlantic City Electric customer service problem that occurred on November 19th, 2017.