Bally Total Fitness: If I didn't find this site (GET HUMAN!!), I don...
A Bally Total Fitness customer review by GetHuman user GetHuman-216392 from October 30th, 2017
Background on GetHuman-216392's case
GetHuman: GetHuman-216392 - can you tell our other Bally Total Fitness customers when your case took place?
GetHuman-216392: Yeah. It was evening, on October 28th.
GetHuman: Did you reach out to Bally Total Fitness, and if so, how?
GetHuman: And which of these common Bally Total Fitness customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-216392 a list of common Bally Total Fitness problems)
GetHuman-216392: "Overcharge/Strange charge" was why I was trying to contact.
GetHuman-216392's review of Bally Total Fitness customer service
GetHuman: So how would you sum up your experience for GetHuman's Bally Total Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-216392: If I didn't find this site (GET HUMAN!!), I don't know how I could have gotten to a person over at Bally's. The numbers on my renewal statement led only to prompt after prompt with "O" for operator not being an option. I was on the verge of checking out Gold's Gym! I'm glad somebody is giving companies feedback on the importance of people talking to people! Now if we could only do something about corporate big wigs shipping off American jobs to make the companies "more profitable" while the CEOs and boards make OBSCENE money! LMK!
GetHuman: Let's quantify your experience contacting Bally Total Fitness. On a scale of 1 to 5, how easy is it go get help on a Bally Total Fitness problem?
GetHuman-216392: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-216392: I'd give them a three out of five on communication.
GetHuman: And what about Bally Total Fitness's ability to quickly and effectively address your problem?
GetHuman-216392: For that I would say one out of five.
GetHuman: And finally- any advice for other Bally Total Fitness customers?
GetHuman-216392: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bally Total Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-216392 taken from his Bally Total Fitness customer service problem that occurred on October 28th, 2017.