Barnes & Noble: my problem is i went to medford or location and...
A Barnes & Noble customer review by GetHuman user ~pissed women from November 15th, 2017
Background on ~pissed women 's case
GetHuman: ~pissed women - can you tell our other Barnes & Noble customers when your case took place?
~pissed women : Sure. It was late at night, on November 9th.
GetHuman: Did you reach out to Barnes & Noble, and if so, how?
GetHuman: And which of these common Barnes & Noble customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed women a list of common Barnes & Noble problems)
~pissed women : "Make a purchase" was why I was trying to call.
~pissed women 's review of Barnes & Noble customer service
GetHuman: So how would you sum up your experience for GetHuman's Barnes & Noble customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed women : my problem is i went to medford or location and purchased a book then as the man goes to hand me my recite he then says can i see id after charging my amount and i don't have my id on me so he refunds my card and i was unable to purchase my book are you kidding me its one thing to ask for id but not after you charge someones card that's just rude and i hate Barnes and noble now i will not be a returning customer and now i am on hold for the last ** with this number
GetHuman: Let's quantify your experience contacting Barnes & Noble. On a scale of 1 to 5, how easy is it go get help on a Barnes & Noble problem?
~pissed women : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed women : I'd give them a two out of five on communication.
GetHuman: And what about Barnes & Noble's ability to quickly and effectively address your problem?
~pissed women : For that I would say one out of five.
GetHuman: And finally- any advice for other Barnes & Noble customers?
~pissed women : Call them early in the day or late. Don't forget any personal or account information you might need for Barnes & Noble to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed women taken from his Barnes & Noble customer service problem that occurred on November 9th, 2017.