Bidz.com: I received a message from the telephone number...
A Bidz.com customer review by GetHuman user GetHuman-218874 from November 20th, 2017
Background on GetHuman-218874's case
GetHuman: GetHuman-218874 - can you tell our other Bidz.com customers when your case took place?
GetHuman-218874: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Bidz.com, and if so, how?
GetHuman: And which of these common Bidz.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-218874 a list of common Bidz.com problems)
GetHuman-218874: "Warranty claim" was why I was trying to call.
GetHuman-218874's review of Bidz.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Bidz.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-218874: I received a message from the telephone number to access the website. No human contact, just a message telling me to go to the website, tried website and it says there are no agents available. This is at *:** am pacific time. A little discouraging to try all the contacts but getting no where.
GetHuman: Let's quantify your experience contacting Bidz.com. On a scale of 1 to 5, how easy is it go get help on a Bidz.com problem?
GetHuman-218874: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-218874: I'd give them a three out of five on communication.
GetHuman: And what about Bidz.com's ability to quickly and effectively address your problem?
GetHuman-218874: For that I would say two out of five.
GetHuman: And finally- any advice for other Bidz.com customers?
GetHuman-218874: Call them early in the day or late. Don't forget any personal or account information you might need for Bidz.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-218874 taken from his Bidz.com customer service problem that occurred on November 14th, 2017.