Blizzard: Quick and painless, not as bad as the trolls ma...
A Blizzard customer review by GetHuman user ~Heywood Jablowme from November 15th, 2017
Background on ~Heywood Jablowme's case
GetHuman: ~Heywood Jablowme - can you tell our other Blizzard customers when your case took place?
~Heywood Jablowme: Yeah. It was afternoon, on November 9th.
GetHuman: Did you reach out to Blizzard, and if so, how?
GetHuman: And which of these common Blizzard customer issues best describes the reason you wanted to talk to them?
(Shows ~Heywood Jablowme a list of common Blizzard problems)
~Heywood Jablowme: "Cancel Account" was why I was trying to contact.
~Heywood Jablowme's review of Blizzard customer service
GetHuman: So how would you sum up your experience for GetHuman's Blizzard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Heywood Jablowme: Quick and painless, not as bad as the trolls make it out to be. The rep I talked to was completely happy canceling my subscription for me.
GetHuman: Let's quantify your experience contacting Blizzard. On a scale of 1 to 5, how easy is it go get help on a Blizzard problem?
~Heywood Jablowme: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Heywood Jablowme: I'd give them a four out of five on communication.
GetHuman: And what about Blizzard's ability to quickly and effectively address your problem?
~Heywood Jablowme: For that I would say one out of five.
GetHuman: And finally- any advice for other Blizzard customers?
~Heywood Jablowme: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Blizzard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Heywood Jablowme taken from his Blizzard customer service problem that occurred on November 9th, 2017.