Blizzard: To Whom It May Concern:**I love all of the game...

A Blizzard customer review by GetHuman user ~anyonomos from November 7th, 2017

Background on ~anyonomos's case

GetHuman: ~anyonomos - can you tell our other Blizzard customers when your case took place?
~anyonomos: Yeah. It was evening, on October 31st.
GetHuman: Did you reach out to Blizzard, and if so, how?
~anyonomos: I used a twitter page I found on the GetHuman Blizzard customer service contact info page: Contact Blizzard Customer Service
GetHuman: And which of these common Blizzard customer issues best describes the reason you wanted to talk to them?
(Shows ~anyonomos a list of common Blizzard problems)
~anyonomos: "Technical support" was why I was trying to contact.

~anyonomos's review of Blizzard customer service

GetHuman: So how would you sum up your experience for GetHuman's Blizzard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anyonomos: To Whom It May Concern:**I love all of the games that you create and wanted to thank you for doing such a good job dealing with the pressures of all the gamers in the world. Not only do I play many of your games, but I am also a fan of all of the pro-gamers and watch them regularly. **What I like the most is all of the changes that you made from StarCraft Brood war to StarCraft *. The graphics are amazing, the units and their abilities provide whole new strategies, and the maps are a lot better. I am also a fan of the original StarCraft, but I prefer StarCraft *.**A great experience that I had with the game StarCraft was the bonus pool system. I was in the Platinum league, but I stopped playing to focus on studies. Then when I got back, I was in the silver league and was really disappointed. I didn*€*t know what the bonus pool was back then, but I knew its purpose after winning the first game I played in months. I was replaced into the right league and now I am facing challenging oppon
GetHuman: Let's quantify your experience contacting Blizzard. On a scale of 1 to 5, how easy is it go get help on a Blizzard problem?
~anyonomos: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anyonomos: I'd give them a four out of five on communication.
GetHuman: And what about Blizzard's ability to quickly and effectively address your problem?
~anyonomos: For that I would say three out of five.
GetHuman: And finally- any advice for other Blizzard customers?
~anyonomos: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Blizzard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anyonomos taken from his Blizzard customer service problem that occurred on October 31st, 2017.

Blizzard

1.06 of 5 stars | 177 reviews

~anyonomos's Blizzard Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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