Blue Mountain: It has been terribly frustrating trying to get...
A Blue Mountain customer review by GetHuman user ~Wade Miller from November 25th, 2017
Background on ~Wade Miller's case
GetHuman: ~Wade Miller - can you tell our other Blue Mountain customers when your case took place?
~Wade Miller: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to Blue Mountain, and if so, how?
GetHuman: And which of these common Blue Mountain customer issues best describes the reason you wanted to talk to them?
(Shows ~Wade Miller a list of common Blue Mountain problems)
~Wade Miller: "Cancel service" was why I was trying to call.
~Wade Miller's review of Blue Mountain customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Mountain customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wade Miller: It has been terribly frustrating trying to get a person to talk with at Blue Mountain. I've tried several times to reach someone. Please give me a call about renewing an account from Mexico.**Wade Miller
GetHuman: Let's quantify your experience contacting Blue Mountain. On a scale of 1 to 5, how easy is it go get help on a Blue Mountain problem?
~Wade Miller: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wade Miller: I'd give them a five out of five on communication.
GetHuman: And what about Blue Mountain's ability to quickly and effectively address your problem?
~Wade Miller: For that I would say four out of five.
GetHuman: And finally- any advice for other Blue Mountain customers?
~Wade Miller: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Mountain to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wade Miller taken from his Blue Mountain customer service problem that occurred on November 15th, 2017.