Find a new phone carrier. Boost Mobile service...
A Boost Mobile customer review by GetHuman user ~Anonymous from November 22nd, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Boost Mobile customers when your case took place?
~Anonymous: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Boost Mobile problems)
~Anonymous: "Lost phone" was why I was trying to call.
~Anonymous's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Find a new phone carrier. Boost Mobile service is horrible you pay for services that you do not truly have. I have been with them for * years and in this last year I have had some of the worst service ever. Since Boost is a Sprint affiliate I hope that they start providing better service before we all jump ship and go to TMobile.
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Boost Mobile customer service problem that occurred on November 18th, 2017.