Boost Mobile: They were able to connect me to someone who cou...
A Boost Mobile customer review by GetHuman user ~Happy Stay At Home Mom from November 25th, 2017
Background on ~Happy Stay At Home Mom's case
GetHuman: ~Happy Stay At Home Mom - can you tell our other Boost Mobile customers when your case took place?
~Happy Stay At Home Mom: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy Stay At Home Mom a list of common Boost Mobile problems)
~Happy Stay At Home Mom: "Lost or Broken Phone" was why I was trying to call.
~Happy Stay At Home Mom's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy Stay At Home Mom: They were able to connect me to someone who could help with billing, which is where my issue was at. Totally cool. Happy.
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Happy Stay At Home Mom: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy Stay At Home Mom: I'd give them a four out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Happy Stay At Home Mom: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Happy Stay At Home Mom: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy Stay At Home Mom taken from his Boost Mobile customer service problem that occurred on November 22nd, 2017.