Bradford Exchange: If representative, JUSTINE, does as promised we...
A Bradford Exchange customer review by GetHuman user ~Robert Marquitz from November 18th, 2017
Background on ~Robert Marquitz's case
GetHuman: ~Robert Marquitz - can you tell our other Bradford Exchange customers when your case took place?
~Robert Marquitz: Sure. It was late at night, on November 10th.
GetHuman: Did you reach out to Bradford Exchange, and if so, how?
GetHuman: And which of these common Bradford Exchange customer issues best describes the reason you wanted to talk to them?
(Shows ~Robert Marquitz a list of common Bradford Exchange problems)
~Robert Marquitz: "Change order" was why I was trying to call.
~Robert Marquitz's review of Bradford Exchange customer service
GetHuman: So how would you sum up your experience for GetHuman's Bradford Exchange customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robert Marquitz: If representative, JUSTINE, does as promised we will be very satisfied and will order from Bradford again.
GetHuman: Let's quantify your experience contacting Bradford Exchange. On a scale of 1 to 5, how easy is it go get help on a Bradford Exchange problem?
~Robert Marquitz: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robert Marquitz: I'd give them a five out of five on communication.
GetHuman: And what about Bradford Exchange's ability to quickly and effectively address your problem?
~Robert Marquitz: For that I would say two out of five.
GetHuman: And finally- any advice for other Bradford Exchange customers?
~Robert Marquitz: Call them early in the day or late. Don't forget any personal or account information you might need for Bradford Exchange to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robert Marquitz taken from his Bradford Exchange customer service problem that occurred on November 10th, 2017.