CMFG Life Insurance: What do you mean by not being able to refund a...
A CMFG Life Insurance customer review by GetHuman user ~Ingrid toth from November 22nd, 2017
Background on ~Ingrid toth's case
GetHuman: ~Ingrid toth - can you tell our other CMFG Life Insurance customers when your case took place?
~Ingrid toth: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to CMFG Life Insurance, and if so, how?
GetHuman: And which of these common CMFG Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Ingrid toth a list of common CMFG Life Insurance problems)
~Ingrid toth: "Complaint" was why I was trying to call.
~Ingrid toth's review of CMFG Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's CMFG Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ingrid toth: What do you mean by not being able to refund a premium payment that was just posted. I do not want the insurance policy anymore and you cannot return my money even thou is the * day of the quarter? That is terrible service!!!!!
GetHuman: Let's quantify your experience contacting CMFG Life Insurance. On a scale of 1 to 5, how easy is it go get help on a CMFG Life Insurance problem?
~Ingrid toth: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ingrid toth: I'd give them a five out of five on communication.
GetHuman: And what about CMFG Life Insurance's ability to quickly and effectively address your problem?
~Ingrid toth: For that I would say five out of five.
GetHuman: And finally- any advice for other CMFG Life Insurance customers?
~Ingrid toth: Call them early in the day or late. Don't forget any personal or account information you might need for CMFG Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ingrid toth taken from his CMFG Life Insurance customer service problem that occurred on November 13th, 2017.