California Department of Motor Vehicles (DMV/RMV): I needed my record purged of violations over te...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~DMV sucks from November 24th, 2017
Background on ~DMV sucks's case
GetHuman: ~DMV sucks - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~DMV sucks: Yes. It was late at night, on November 22nd.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~DMV sucks a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~DMV sucks: "Title Release" was why I was trying to call.
~DMV sucks's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DMV sucks: I needed my record purged of violations over ten years old, which DMV claims is automatic, so I called the *** number, waited **m just to get this number, waited another **m just to have this crappy lady say call back in *-* weeks and hung up!!!! Wtf!?! Does anybody care? Customer service??
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~DMV sucks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DMV sucks: I'd give them a two out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~DMV sucks: For that I would say three out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~DMV sucks: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DMV sucks taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 22nd, 2017.