California Department of Motor Vehicles (DMV/RMV): I renewed my drivers license on December...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Margaret from November 3rd, 2017
Background on ~Margaret's case
GetHuman: ~Margaret - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~Margaret: Yeah. It was afternoon, on October 29th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Margaret a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~Margaret: "Local services" was why I was trying to call.
~Margaret's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Margaret: I renewed my drivers license on December *, **** at the DMV in person, I still haven't received my new license. My temporary license extension has been renewed twice. Their answer was that they have been cut back on two Fridays a month. My previous job experience had those things happen also, but we were expected to work twice as hard. I'm hoping that I get my new license by the end of ****.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~Margaret: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Margaret: I'd give them a five out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Margaret: For that I would say five out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~Margaret: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Margaret taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on October 29th, 2017.