California Department of Motor Vehicles (DMV/RMV): You guys should save this number. It's very hel...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Vietgirl from November 18th, 2017
Background on ~Vietgirl's case
GetHuman: ~Vietgirl - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~Vietgirl: Yeah. It was late at night, on November 10th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Vietgirl a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~Vietgirl: "Title Release" was why I was trying to call.
~Vietgirl's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vietgirl: You guys should save this number. It's very helpful. I called them to check my driving records but I didn't not ask them directly because they would just say I should go to DMV. So, I just asked them several questions regarding my tickets in the past and they provided me very clear answers. Finally they let me know how many points I have in my driving record too. Which mean at the end, I don't have to go to DMV to find out. Once again, thank you for the phone number and you guys should save it.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~Vietgirl: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vietgirl: I'd give them a five out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Vietgirl: For that I would say three out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~Vietgirl: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Vietgirl taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 10th, 2017.