California Employment Development Department (EDD): I'm not finished complaining. EDD asks the dumb...

A California Employment Development Department (EDD) customer review by GetHuman user ~pissed off about it from November 6th, 2017

Background on ~pissed off about it's case

GetHuman: ~pissed off about it - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~pissed off about it: Yup. It was afternoon, on November 3rd.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
~pissed off about it: I used the 800-300-5616 number I found for on the GetHuman California Employment Development Department (EDD) customer phone number page I was on: California Employment Development Department (EDD) Customer Service Phone Number
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off about it a list of common California Employment Development Department (EDD) problems)
~pissed off about it: "File a claim" was why I was trying to call.

~pissed off about it's review of California Employment Development Department (EDD) customer service

GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off about it: I'm not finished complaining. EDD asks the dumbest questions. What the heck is the purposes of me filling out any forms if you are going to ask the same dumb questions and make me repeat it *** times. The truth is the truth and the lie is a lie. Now, I'm in need of financial assistance but I gotta wait a month just to find out if I'm going to get it then another month to receive it. Your dumb organization doesn't wait * months to collect from the employers. While the idiot in charge of EDD (King Ding-a-ling) sits up in his*her office not concerned with the real important stuff people are getting screwed over. That idiot needs to read all the complaints and make some beneficial changes for all. I really think they need to pull all the greedy people out of the lead positions on government jobs and make things right.
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~pissed off about it: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off about it: I'd give them a three out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~pissed off about it: For that I would say four out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~pissed off about it: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off about it taken from his California Employment Development Department (EDD) customer service problem that occurred on November 3rd, 2017.

California Employment Development Department (EDD)

3.68 of 5 stars | 244 reviews

~pissed off about it's California Employment Development Department (EDD) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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