California Franchise Tax Board: "Were Sorry but due to the high volume of calls...
A California Franchise Tax Board customer review by GetHuman user ~Same Ole Shit from November 4th, 2017
Background on ~Same Ole Shit's case
GetHuman: ~Same Ole Shit - can you tell our other California Franchise Tax Board customers when your case took place?
~Same Ole Shit: Yes I can. It was middle of the night, on October 27th.
GetHuman: Did you reach out to California Franchise Tax Board, and if so, how?
GetHuman: And which of these common California Franchise Tax Board customer issues best describes the reason you wanted to talk to them?
(Shows ~Same Ole Shit a list of common California Franchise Tax Board problems)
~Same Ole Shit: "File a Return" was why I was trying to call.
~Same Ole Shit's review of California Franchise Tax Board customer service
GetHuman: So how would you sum up your experience for GetHuman's California Franchise Tax Board customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Same Ole Shit: "Were Sorry but due to the high volume of calls we cannot assist you at this time, Please try your call later...(Hours)"
GetHuman: Let's quantify your experience contacting California Franchise Tax Board. On a scale of 1 to 5, how easy is it go get help on a California Franchise Tax Board problem?
~Same Ole Shit: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Same Ole Shit: I'd give them a five out of five on communication.
GetHuman: And what about California Franchise Tax Board's ability to quickly and effectively address your problem?
~Same Ole Shit: For that I would say four out of five.
GetHuman: And finally- any advice for other California Franchise Tax Board customers?
~Same Ole Shit: Call them early in the day or late. Don't forget any personal or account information you might need for California Franchise Tax Board to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Same Ole Shit taken from his California Franchise Tax Board customer service problem that occurred on October 27th, 2017.