Canada Post: All I did was press **** like crazy, after all...

A Canada Post customer review by GetHuman user GetHuman-369435 from November 22nd, 2017

Background on GetHuman-369435's case

GetHuman: GetHuman-369435 - can you tell our other Canada Post customers when your case took place?
GetHuman-369435: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Canada Post, and if so, how?
GetHuman-369435: I used the 416-979-3033 number I found for on the GetHuman Canada Post customer phone number page I was on: Canada Post Customer Service Phone Number
GetHuman: And which of these common Canada Post customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-369435 a list of common Canada Post problems)
GetHuman-369435: "Account Access" was why I was trying to call.

GetHuman-369435's review of Canada Post customer service

GetHuman: So how would you sum up your experience for GetHuman's Canada Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-369435: All I did was press **** like crazy, after all the Press * press * press * press * press *.*Oh and if you have a custom duty fee on your parcel it will automatically go to a post office for pick up instead of to your door and they will give you a card the next day.
GetHuman: Let's quantify your experience contacting Canada Post. On a scale of 1 to 5, how easy is it go get help on a Canada Post problem?
GetHuman-369435: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-369435: I'd give them a three out of five on communication.
GetHuman: And what about Canada Post's ability to quickly and effectively address your problem?
GetHuman-369435: For that I would say four out of five.
GetHuman: And finally- any advice for other Canada Post customers?
GetHuman-369435: Call them early in the day or late. Don't forget any personal or account information you might need for Canada Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-369435 taken from his Canada Post customer service problem that occurred on November 18th, 2017.

Canada Post

2.38 of 5 stars | 65 reviews

GetHuman-369435's Canada Post Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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