Ceridian Dayforce: Never got through after ** minutes and g. When...
A Ceridian Dayforce customer review by GetHuman user ~Sam from November 13th, 2017
Background on ~Sam's case
GetHuman: ~Sam - can you tell our other Ceridian Dayforce customers when your case took place?
~Sam: Sure. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Ceridian Dayforce, and if so, how?
GetHuman: And which of these common Ceridian Dayforce customer issues best describes the reason you wanted to talk to them?
(Shows ~Sam a list of common Ceridian Dayforce problems)
~Sam: "Get insurance" was why I was trying to call.
~Sam's review of Ceridian Dayforce customer service
GetHuman: So how would you sum up your experience for GetHuman's Ceridian Dayforce customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sam: Never got through after ** minutes and g. When I first got a live operator I was sent back to the menu before I coulod esplain that I didn't have an account number.
GetHuman: Let's quantify your experience contacting Ceridian Dayforce. On a scale of 1 to 5, how easy is it go get help on a Ceridian Dayforce problem?
~Sam: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sam: I'd give them a one out of five on communication.
GetHuman: And what about Ceridian Dayforce's ability to quickly and effectively address your problem?
~Sam: For that I would say one out of five.
GetHuman: And finally- any advice for other Ceridian Dayforce customers?
~Sam: Call them early in the day or late. Don't forget any personal or account information you might need for Ceridian Dayforce to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sam taken from his Ceridian Dayforce customer service problem that occurred on November 6th, 2017.