Choxi: Four thumbs down! I ordered a two piece curtai...
A Choxi customer review by GetHuman user ~NO MORE ORDERS From ME from November 20th, 2017
Background on ~NO MORE ORDERS From ME's case
GetHuman: ~NO MORE ORDERS From ME - can you tell our other Choxi customers when your case took place?
~NO MORE ORDERS From ME: Sure. It was afternoon, on November 11th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~NO MORE ORDERS From ME a list of common Choxi problems)
~NO MORE ORDERS From ME: "Cancel order" was why I was trying to call.
~NO MORE ORDERS From ME's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NO MORE ORDERS From ME: Four thumbs down! I ordered a two piece curtain set in early December. I've opened * separate tickets which are immediately closed as they insist I received what I ordered. I received ONE curtain, not two and the vendor insists they shipped two so customer service refuses to give me a credit or send another curtain. Stuck w* one curtain. My answer NO MORE ORDERS!!!
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~NO MORE ORDERS From ME: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NO MORE ORDERS From ME: I'd give them a four out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~NO MORE ORDERS From ME: For that I would say five out of five.
GetHuman: And finally- any advice for other Choxi customers?
~NO MORE ORDERS From ME: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NO MORE ORDERS From ME taken from his Choxi customer service problem that occurred on November 11th, 2017.