Choxi: Have not receive an email or call. This is rega...
A Choxi customer review by GetHuman user ~monica brewer from November 20th, 2017
Background on ~monica brewer's case
GetHuman: ~monica brewer - can you tell our other Choxi customers when your case took place?
~monica brewer: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~monica brewer a list of common Choxi problems)
~monica brewer: "Returns" was why I was trying to call.
~monica brewer's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~monica brewer: Have not receive an email or call. This is regarding an order I placed during the first week of December ****. I received everything I ordered but two pair of shoes, which was included the order. I don't understand what the delay is, it has been almost * weeks since the order. If there is a problem I need to know very soon. I have been too patient with your company. I like norack but will stop shopping there. I look forward to hearing from you. Thanks
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~monica brewer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~monica brewer: I'd give them a five out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~monica brewer: For that I would say four out of five.
GetHuman: And finally- any advice for other Choxi customers?
~monica brewer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~monica brewer taken from his Choxi customer service problem that occurred on November 10th, 2017.