DESPICABLE FILTH. *Clear Wireless stole four h...
A Clear customer review by GetHuman user ~Clear Wireless Victim from November 15th, 2017
Background on ~Clear Wireless Victim's case
GetHuman: ~Clear Wireless Victim - can you tell our other Clear customers when your case took place?
~Clear Wireless Victim: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Clear, and if so, how?
GetHuman: And which of these common Clear customer issues best describes the reason you wanted to talk to them?
(Shows ~Clear Wireless Victim a list of common Clear problems)
~Clear Wireless Victim: "Update account information" was why I was trying to call.
~Clear Wireless Victim's review of Clear customer service
GetHuman: So how would you sum up your experience for GetHuman's Clear customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Clear Wireless Victim: DESPICABLE FILTH. *Clear Wireless stole four hundred dollars of our money. STAY AWAY.*They won't answer the phone. They make you, the customer, jump through a thousand hoops. Then you get a distorted voice from pathetic slaves in the Phillipines. Best of luck understanding anything they say...and they don't know ANYTHING except how to read from a phoney script.
GetHuman: Let's quantify your experience contacting Clear. On a scale of 1 to 5, how easy is it go get help on a Clear problem?
~Clear Wireless Victim: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Clear Wireless Victim: I'd give them a three out of five on communication.
GetHuman: And what about Clear's ability to quickly and effectively address your problem?
~Clear Wireless Victim: For that I would say four out of five.
GetHuman: And finally- any advice for other Clear customers?
~Clear Wireless Victim: Call them early in the day or late. Don't forget any personal or account information you might need for Clear to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Clear Wireless Victim taken from his Clear customer service problem that occurred on November 11th, 2017.