Comcast xfinity representative very responsive...
A Comcast customer review by GetHuman user ~thankful for gods creations, n from November 19th, 2017
Background on ~thankful for gods creations, n's case
GetHuman: ~thankful for gods creations, n - can you tell our other Comcast customers when your case took place?
~thankful for gods creations, n: Sure. It was late at night, on November 14th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~thankful for gods creations, n a list of common Comcast problems)
~thankful for gods creations, n: "Lower my bill" was why I was trying to call.
~thankful for gods creations, n's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~thankful for gods creations, n: Comcast xfinity representative very responsive, professional and efficient to my needs within seconds....Thank you! And to other bad reviews I have encountered...Guys have patience it is a virtue...Think about the past when television and all of the new technology was not invented....give thanks you spoiled brats....
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~thankful for gods creations, n: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~thankful for gods creations, n: I'd give them a two out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~thankful for gods creations, n: For that I would say five out of five.
GetHuman: And finally- any advice for other Comcast customers?
~thankful for gods creations, n: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~thankful for gods creations, n taken from his Comcast customer service problem that occurred on November 14th, 2017.