Comcast: junk boxes have to return over and over again b...
A Comcast customer review by GetHuman user ~fed up with comcast from November 20th, 2017
Background on ~fed up with comcast's case
GetHuman: ~fed up with comcast - can you tell our other Comcast customers when your case took place?
~fed up with comcast: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~fed up with comcast a list of common Comcast problems)
~fed up with comcast: "Service problem" was why I was trying to call.
~fed up with comcast's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fed up with comcast: junk boxes have to return over and over again been * boxes in *.* years waste of money*wheres the comcast who used to care
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~fed up with comcast: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fed up with comcast: I'd give them a one out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~fed up with comcast: For that I would say one out of five.
GetHuman: And finally- any advice for other Comcast customers?
~fed up with comcast: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fed up with comcast taken from his Comcast customer service problem that occurred on November 13th, 2017.