Consumer Reports: I tried calling for * days, no one ever answere...
A Consumer Reports customer review by GetHuman user ~Pistol Whipped from November 19th, 2017
Background on ~Pistol Whipped's case
GetHuman: ~Pistol Whipped - can you tell our other Consumer Reports customers when your case took place?
~Pistol Whipped: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Consumer Reports, and if so, how?
GetHuman: And which of these common Consumer Reports customer issues best describes the reason you wanted to talk to them?
(Shows ~Pistol Whipped a list of common Consumer Reports problems)
~Pistol Whipped: "None of those really matches why I wanted to call Consumer Reports that day." was why I was trying to call.
~Pistol Whipped's review of Consumer Reports customer service
GetHuman: So how would you sum up your experience for GetHuman's Consumer Reports customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pistol Whipped: I tried calling for * days, no one ever answered. **** Consumer Reports. They won't get my money anymore.
GetHuman: Let's quantify your experience contacting Consumer Reports. On a scale of 1 to 5, how easy is it go get help on a Consumer Reports problem?
~Pistol Whipped: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pistol Whipped: I'd give them a three out of five on communication.
GetHuman: And what about Consumer Reports's ability to quickly and effectively address your problem?
~Pistol Whipped: For that I would say five out of five.
GetHuman: And finally- any advice for other Consumer Reports customers?
~Pistol Whipped: Call them early in the day or late. Don't forget any personal or account information you might need for Consumer Reports to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pistol Whipped taken from his Consumer Reports customer service problem that occurred on November 13th, 2017.