Cosmopolitan Magazine: First the * does not connect to a human, it con...
A Cosmopolitan Magazine customer review by GetHuman user ~Legal Eagle from November 10th, 2017
Background on ~Legal Eagle's case
GetHuman: ~Legal Eagle - can you tell our other Cosmopolitan Magazine customers when your case took place?
~Legal Eagle: Yes I can. It was evening, on November 3rd.
GetHuman: Did you reach out to Cosmopolitan Magazine, and if so, how?
GetHuman: And which of these common Cosmopolitan Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Legal Eagle a list of common Cosmopolitan Magazine problems)
~Legal Eagle: "None of those really matches why I wanted to call Cosmopolitan Magazine that day." was why I was trying to call.
~Legal Eagle's review of Cosmopolitan Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Cosmopolitan Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Legal Eagle: First the * does not connect to a human, it connects to a auto voice response system that apparently cant speak English. But it eventually connected me to a human cause the system didnt understand my "yes" "no" answers. But once connected to a human he handled my issues very fast. Thanks for the * but it shouldnt be advertised as a * that connects you directly to a human.
GetHuman: Let's quantify your experience contacting Cosmopolitan Magazine. On a scale of 1 to 5, how easy is it go get help on a Cosmopolitan Magazine problem?
~Legal Eagle: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Legal Eagle: I'd give them a four out of five on communication.
GetHuman: And what about Cosmopolitan Magazine's ability to quickly and effectively address your problem?
~Legal Eagle: For that I would say five out of five.
GetHuman: And finally- any advice for other Cosmopolitan Magazine customers?
~Legal Eagle: Call them early in the day or late. Don't forget any personal or account information you might need for Cosmopolitan Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Legal Eagle taken from his Cosmopolitan Magazine customer service problem that occurred on November 3rd, 2017.